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Frequently Asked Questions

Frequently Asked Questions

What are the basic principles to be observed when preparing files?Additional info

Files must be submitted in PDF format and prepared according to the technical regulations. For specifications, see the File preparation rules.

When creating print files, the relevant profile of CMYK ICC must be used. The profile comprises the principle of colour scheme corresponding to every printing technology and limit of ink amount. CMYK profiles can be found in the section ICC profiles.

If you have any questions about the preparation of files, we invite you to contact our repro operators by the phone +371 67063215.

How do I submit files?Additional info

You can send the files using one of the following methods:

  1. Via the FTP server of Poligrāfijas grupa Mūkusala at the link: ftp.pgm.lv. Files (works) can be copied to the root directory.
  2. Via the XMF Remote system. Detailed information about the advantages of this online tool, as well as how to use it, can be found here.

How can I find out about the price?Additional info

One way is to request the price by using the Price Request section on our homepage. The second way is to contact one of the project managers by phone or e-mail. Then, the project manager on the basis of the received information, will provide the price offer.

When requesting the price, it is recommended to indicate the type of paper, format, amount of product, type of finishing, as well as the colours. In case of uncertainty, the project manager will specify the information more accurately so that the most advantageous price offer can be provided.

If you want to have a consultation about the types of paper, the most convenient approach is to come to our office, where we’ll show various paper samples.

Where can one obtain information about the offered conditions of cooperation?Additional info

We invite you to get in contact with project managers to reach agreement on the prices, delivery term and the conditions of cooperation. Poligrāfijas grupa Mūkusala concludes a contract with clients that outlines the fundamental principles of cooperation and technical regulations.